3 Questions For When Mobile is the First Screen

my iPhone family pileMobile devices are expected to be the primary mode of internet access in the next three years. This is worth saying again: Your company’s digital experience will be primarily via mobile devices.

The current response from marketing falls woefully short of where they need to be in a few short months.

Discussions of mobile marketing quickly turn to apps, mobile sites and how to make content mobile-friendly. Even when embraced, this response is eerily similar to early websites, which extended brochures to the web by merely converting to HTML and adding hyperlinks. Read more of this post

Five Signs Your Content Marketing is an Illusion

do not look at the center...Content Marketing should provide valuable information to your market at large and to prospects at each stage of the buying process. Ideally, your content is easily discovered, naturally making you and your content a resource.

But how do people find your content? Is it through search and peer recommendations (which are increasingly connected), or will they only find it in their inbox?

Five Signs of Illusion

Here are the signs Read more of this post

Part One: Marketing Measurement and Pissing People Off

You know the line “you manage what you measure”. So do you consider what matters but is not measured? As digital marketers, we tend to measure the positives. Even negative measurements are rarely negative, they are just small positive measurements — low response rates or conversion rates.

Over the last 10 to 12 years, a number of online tactics have come and gone. A few of these delivered great results on paper, blinding marketers to the negative impacts that were not measured. Here are three activities which such negative impact that people fought back, outright disabling marketing tactics. Read more of this post

Email List Rental: Approach with Caution

The email list rental business is suffering, and no wonder. EmailExpert posted “We WILL Share Your Email Address” a few weeks ago, after receiving an email from Kodak, modifying the original permission received and notifying recipients that Kodak will begin sharing email addresses with other Kodak companies.

I was floored when I first read this. Kodak had a complete disregard for its relationship with the customer. Unfortunately, I understood how they landed there. Email is probably one of the most cost-effective channels for Kodak, and this allowed Kodak to quickly expand its email marketing. While all major marketers should understand email today, email is Kodak’s marketing, not their core business.

A few days ago, I was shocked to find, in my spam folder, a similar email Read more of this post

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